Hi, I’m new here. How do I register my children for camp for the first time?

  1. If you are new here, create a new parent account: go to Parent Registration under the “Sign Up” menu.
  2. Set up and submit a waiver for each camper: go to My Campers under the “Sign Up” menu.
  3. Register each child for camp by choosing a location and then the week(s): Locations & Schedule menu.
  4. Complete the registration by paying with Paypal (if you don’t have an account, you can use a credit card on the Paypal website): Shopping Cart.
  5. You will then be brought to our confirmation screen! A confirmation email will also be sent to the email address used during registration.

Oh dear, your system is telling me that the camper registration I am entering “might already be in the system.” What did I do wrong?

You are seeing this message because you created a duplicate user account for yourself. This commonly happens when people do not remember their login information from a previous camp season and just make a new account. PLEASE do NOT do this, as it will cause much confusion for you, as your camper(s) are already in the system and linked to your old account. You cannot recreate their profiles as these duplicates would make it very difficult for our staff to keep track of your campers.

If you have forgotten your login information for your old account, you can look up your username here and/or reset your password to get into it. Remember: your old account contains all of your camper(s).

I’m a returning parent; can you remind me of how to sign my kids up?

  1. Go to the Login page under the “Sign Up” menu and enter your username and password. If you’ve forgotten your username, go here! Or if you’ve forgotten your password, check this out!
  2. Print a waiver for each camper: go to My Campers under the “Sign Up” menu.
  3. Register each child for camp by choosing a location and then the week(s): Locations & Schedule menu.
  4. Complete the registration by paying with Paypal (if you don’t have an account, you can use a credit card on the Paypal website): Shopping Cart.
  5. Print the waiver for your child to bring to the first day of camp: go to My Campers under the “Sign Up” menu.

Wait, do I need to have a PayPal account to pay?

Not at all. When you are automatically redirected to PayPal to pay, you can use your credit card.

I’m having problems paying with my credit card on PayPal!

Since PayPal handles all payment processing for us, if you have any issues paying via credit card, you will need to contact PayPal customer service at (888) 221-1161. They will be able to assist you.

What is your inclement weather policy?

The weather along the coast may be unpredictable. As a true marine science program, we are out in the field rain or shine! We are not responsible for the occurrence of any weather event as this is beyond our control. In the event of severe weather, we reserve the right to cancel our program due to unsafe conditions. We will handle these events on a case-by-case basis. Due to COVID-19, we will not be utilizing indoor locations. We will do our best to make alternative arrangements with the safety of our team and campers in mind. A proven safe and fun alternative is going virtual! This is one of the options we will explore if and when the time comes.

What is your refund policy?

There will be a non-refundable processing fee of $95.00, per camper/session, for all approved requests. Please use our contact form to request a refund. Refunds will be awarded via PayPal on the same form of payment. In lieu of a refund, a credit for the following camp season may also be awarded if the situation is deemed eligible.

Refunds are evaluated on a case-by-case basis as follows:

  • Campers who voluntarily leave during the camp session will not receive a refund or camp credit.
  • Campers who have been expelled from camp, for any reason, will not receive a refund or camp credit.
  • All cancellations and refund requests must be submitted via our contact form a minimum of 14 days prior to the start of camp in order to be eligible for consideration.
  • Submissions received via our contact form less than 14 days prior to the start of camp are not considered eligible for consideration and the full cost of registration will be forfeit.

Medical Reasons for Cancellations

Cancellation requests due to illness, accident, etc. must include a physician’s written verification and/or additional documentation. Refunds of this nature will not be awarded until the physician’s verification and/or appropriate documentation has been received. In extreme cases, a full refund will be issued and the processing fee will be waived. We also reserve the right to offer full camp credit for the following season is the situation is deemed applicable in lieu of a full refund.

What is your transfer policy?

No transfers may be made less than 14 days prior to the start of camp. There will be a $25.00 transfer fee per camper. Any promotional code, scholarship, or discount will be non-transferrable post-registration. We cannot make any adjustments or award any credits once a session begins.

What is your camp cancellation policy?

In the event that there is not an adequate number of applicants registered a minimum of three weeks prior to the start of camp, we reserve the right to cancel the session. Under these circumstances, the registrant may choose an alternative session date and/or location without penalty. Transfers will still be dependent upon availability as well as each program’s respective eligibility standards. If a transfer is not possible under these specific circumstances, we will offer full camp credit for the next camp season or issue a full refund if applicable.